KonneKt Digital Assistant
KonneKt Platform is enterprise-grade virtual assistant specialized in dialog management. Platform helps businesses to streamline enterprise information communications and is tightly integrated to SAP S/4 HANA to provide contextual and personal experience to customers, vendors and employees (“Business Partners”)
Business Partner Request Process Flow
SAP Event Process Flow
Benefits
Enable a digital-first experience
KonneKt Platform is built with the set of technologies that automates messaging offering human-like interactions between computers and humans
Provide real-time, self-service
Reduces time-to-resolution and provides help to business partners when they need it. The organisations improve their conversation experience by providing automated assistance to customers, vendors and employees.
Augment business interactions
Increase employee productivity and ecosystem engagement with user empowerment, task automation, and contextual insights
Employee self-service improve user experience
KonneKt helps contain internal questions, enabling the organization to consolidate internal support system in terms of conversations between the groups of people and departments.
SAP S/4 HANA CONVERSATIONS
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Customer Invoices
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Customer Account Balances
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Customer Account Statements
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Sales Insights
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Purchase Order to Vendor
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Vendor Payment Updates
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Employee Leave Management
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Finished Goods Inventory
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Production Insights
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Quality Insights
